The Ultimate Guide to HIPAA Compliant Video Conferencing for Healthcare Professionals

The COVID-19 pandemic forced 43.5% of healthcare facilities worldwide to embrace video conferencing for patient consultations. This move continues to shape healthcare delivery even today. 

However, healthcare providers face unique challenges to protect patient privacy and security while using these digital video conferencing tools. Hence, selecting and implementing HIPAA compliant video conferencing solutions is not an option anymore, it has become a necessity for healthcare professionals.

In this blog, we will walk you through everything you need to know about setting up and running HIPAA compliant video platforms for your virtual healthcare consultations.

What is HIPAA-Compliant Video Conferencing?

HIPAA refers to Health Insurance Portability and Accountability ACT, which comes under federal law in the United States. Established in 1996, by the U.S. Department of Health and Human Services (HHS), HIPAA sets the standards for protecting sensitive Patient Health Information (PHI). 

HIPAA Compliance is non-negotiable for healthcare professionals/organizations who provide virtual healthcare services like telehealth facilities or medical consultations through video conferencing. 

Under HIPAA, any virtual video communication, be it through live video conferencing or recorded video sessions, that involves a patient’s personal information (patient’s name, mobile number, social security number, or medical records), must be kept secured to avoid unauthorized access or manipulation.

Basically, HIPAA compliant video conferencing ensures that video platforms used by hospitals clinics, or doctors adhere to strict data privacy and security standards, protecting the personal information of patients during video conferencing.

Anyone who fails to comply with HIPPA standards when handling sensitive health data will be subjected to hefty penalties ranging up to $50,000 per violation along with reputational damage and criminal charges.

Key HIPAA Compliance Standards For Video Conferencing

Healthcare video conferencing must comply with HIPAA standards i.e. Privacy and Security rules. Healthcare providers who are providing or willing to offer virtual consultations to patients must get a Business Associate Agreement (BAA) from their video conferencing service provider, complying with the following HIPAA standards:

• End-To-End Encryption: Electronic Health Records (EHR) should remain encrypted and inaccessible to unauthorized parties.

• Strong Access Control and Authentication: Only authorized users can access video sessions or sensitive data.

• Detailed Audit Trails: HIPAA compliant video conferencing platform must provide detailed logs for tracking access and activities.

• Secure Data Storage Protocols: All recorded video sessions and shared files must be securely stored and accessed.

Top 5 HIPAA-Compliant Video Conferencing Platforms

There are many HIPAA compliant video conferencing platforms that come in handy for building healthcare platforms. But here we will only talk about the top 5 HIPAA compliant video platforms that you can trust for hassle-free and secure virtual healthcare sessions.

1. Muvi Live Meetings

Best Known For: Scalable and Secure Video Conferencing Solutions – No coding required

Muvi Live Meetings offers a fully secure 1:1 video conferencing solution that can be easily integrated with Electronic Health Records (EHR) systems. The online video conferencing platform ensures End-To-End encryption for secure video and data transmission. 

Muvi Live comes with many patient-friendly features such as live chats, easy recording, live-stream to many, global payment gateways, webhooks, and more. Hence, Muvi Live is considered an ideal platform for offering virtual healthcare consultations with a seamless user experience and robust HIPAA compliance tools.

2. Zoom For Healthcare

Best Known For: Large-scale medical video conferencing and advanced feature integrations

Zoom is widely recognized and trusted for its extensive telehealth capabilities. The HIPPA compliant video conferencing platform offers multi-layered security features ensuring non-negotiable end-to-end encryption. The platform offers waiting rooms and passcodes for secure meeting access. Zoom is ideal for large healthcare organizations/hospitals needing robust video conferencing integrations with their existing hospital management system.

3. GoTo

Best Known For: Enterprise-grade video conferencing solutions

GoTo offers multi-factor authentication for advanced security during video conferencing. The HIPAA compliant video platform provides comprehensive BAA with end-to-end data encryption. The high-quality video conferencing over minimal latency ensures a stable virtual environment, making it ideal for both small and large healthcare organizations.

4. VSee

Best Known For: Exclusively designed and developed for telehealth and medical video conferencing solutions

VSee comes with essential integrations such as EHR integrations, patient queue management, and secure payment processing. The HIPAA compliant video conferencing platform has pre-built options for chats and group calls. VSee is ideal for healthcare organizations who are looking for department-wise custom workflow like mental health, dermatology, and more.

5. Doxy.me

Best known for: Easy-to-use and simple interface, ideal for solo healthcare practitioners

Doxy.me is a browser-based HIPAA compliant video conferencing platform, hence it requires no download. It offers a free tier version that comes with basic HIPAA compliance features ensuring secure video consultations, real-time chat, and file sharing. The medical video conferencing platform is user-friendly and cost-effective as well, thus highly recommended for small organizations/individuals that prefer a quick and easy virtual consultation system.

All the mentioned video meeting platforms ensure HIPAA compliance for video conferencing. If you are a large healthcare organization and want non-negotiable security and privacy, you must go with Zoom. If you want enterprise-grade video conferencing, GoTo is a good choice. 

However, if you want to revolutionize virtual video conferencing for healthcare consultations with secure, customizable, and patient-friendly features, you must choose Muvi Live Meetings. 

Why Choose Muvi Live Meetings For HIPAA Compliant Video Conferencing

Muvi Live Meetings is designed for healthcare professionals; it involves no technicalities. The live video conferencing architecture requires ZERO coding knowledge and IT skills to build, customize, and launch your own-branded HIPPAA compliant video conferencing platform. 

Simply sign up for Muvi Live Meetings, explore the video meetings features, do as many integrations as you want, and leverage the fully managed video conferencing workflow at a pricing that suits your budget.

1. Auto-Genearted Business Associate Agreement: Once you subscribe to Muvi Live Meetings, specifying your healthcare video conferencing needs, Muvi Live will auto-generate you a Business Associate Agreement (BAA) that is essential for you to get started with your HIPAA compliant video conferencing services.

2. End-To-End Encryption: Muvi Live Meetings ensures your video, audio, recording sessions, and data transmissions are fully encrypted during transit, protecting the sensitive information and health records of patients from unauthorized access.

3. Customizable Branding and Integrations: Muvi Live allows you to fully customize the look and feel as well as the functioning of your HIPAA compliant video conferencing platform. Be it logo, tagline, color theme, or any number of third-party feature integrations – you can do everything from the easy-to-use back-end.

4. Role-Based Access Control: With Muvi Live, leverage the RBAC control to grant varying levels of access to your employees based on their roles. Protect the sensitive patient health data with authenticated access.

5. Secure Live Video Conferencing and Storage: Muvi Live Meetings runs on the most trusted and secured AWS cloud platform. It uses multiple CloudFront CDNs to ensure seamless and secure live conferencing that is unbreachable. Even after the virtual consultation is over, the recorded sessions remain encrypted with access to authorized personnel only.
6. Multi-Device Support Video Conferencing: Muvi Live Meetings allows you to conduct video conferencing from any device, including desktops, tablets, and smartphones. Experience seamless connectivity and real-time collaboration with ease and convenience.

Get Started with Muvi Live Meetings

Launch your own healthcare HIPAA compliant video conferencing platform with Muvi Live instantly. Sign up to create a live video conference store, customize the platform with branding and preferred video conferencing settings, secure a BAA, and Go Live!!! It’s that simple and hassle-free. No coding – No technical team is required.

As virtual video conferencing services continue to grow, the need for secure and HIPAA compliant video solutions will grow. At Muvi Live, we are committed to delivering seamless, secure, and patient-centered video conferencing solutions with cutting-edge features catering to the evolving needs of healthcare organizations.