Business Rules
Set Yours As You Like.
Second Row Text Section
Set your business rules as you want with Tattle and accelerate service processes, reduce response time, increase agent productivity, and optimize team performance.
Second Row Highlight Section
Highlights
-
Auto Assignment
-
Better Monitoring
Full Horizontal Line
Auto Assignment
Auto Assignment
Tattle enables auto-assignment of tickets to agents based on the round-robin method, skill-based delegation, and load-balancing mechanism. So, always stay assured that every Tattle is being taken care of and by the right resource automatically.
Full Horizontal Line
Better Monitoring
Better Monitoring
Monitor if all the incoming tickets are matching up with predefined criteria and supervise closely. You can also reassign and reroute a tattle applying business rules.
