Initiate and process refunds for end-users from the CMS
Sometimes your audience may want to cancel their subscription and request a refund. In such cases, you have to revoke the user’s access to your video streaming platform and process a refund for the user.
With Muvi, you can initiate a refund directly from your CMS without having to go through a complex refund process in payment gateways.
If you receive a refund request from your customer, you can initiate the refund directly from your CMS within a click. All you need to do is find the customer in the CMS and click Refund. Also, while initiating the refund, you can either revoke the user’s access to your platform or choose to only issue a refund without revoking the access.
With Muvi, you can initiate a partial or full refund for a user’s request. For partial refunds, you can enter your desired partial refund amount, which should be less than the order amount. After choosing the refund amount, your request will be sent to the payment gateway.
Initiate Refunds from CMS | Keep Track of Revenue | Notify on Refunds
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