Sometimes your audience may want to cancel their subscription and request a refund. In such cases, you have to revoke the user’s access to your video streaming platform and process a refund for the user.
With Muvi, you can initiate a refund directly from your CMS without having to go through a complex refund process in payment gateways.
Highlights
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Initiate Refunds in a Click
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Process Partial or Full Refunds
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Integrated Reports
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Notify End-users on Refunds
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Supports Multiple Payment Gateways
Initiate Refunds in a Click
If you receive a refund request from your customer, you can initiate the refund directly from your CMS within a click. All you need to do is find the customer in the CMS and click Refund. Also, while initiating the refund, you can either revoke the user’s access to your platform or choose to only issue a refund without revoking the access.
Process Partial or Full Refunds
With Muvi, you can initiate a partial or full refund for a user’s request. For partial refunds, you can enter your desired partial refund amount, which should be less than the order amount. After choosing the refund amount, your request will be sent to the payment gateway.
Integrated Reports
Notify End-users on Refunds
Supports Multiple Payment Gateways
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Initiate Refunds from CMS | Keep Track of Revenue | Notify on Refunds
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