Online Help

Changing Muvi Subscription

 

Introduction

How to Upgrade Your Muvi Subscription

How to Downgrade Your Muvi Subscription

 

Introduction

You can change (upgrade/downgrade) your Muvi subscription at any time you wish through the CMS.  However, remember that you can only upgrade your subscription through the CMS. To downgrade your subscription, you need to inform us. We will do it manually at our end.

Our subscription plans are categorized as shared server plans (Muvi Standard, Muvi Professional) and dedicated server plans (Muvi Enterprise, Muvi Ultimate). You can instantly change subscription plans under the same server category. For example, if you wish to change from Muvi Standard to Muvi Professional then it can be done instantly as both these plans are under the shared server category. However, if you wish to change plans from the shared server category to a dedicated server category, then it will take some time (1 week to upgrade and 1 month to downgrade). For example, if you wish to upgrade from Muvi Professional to Muvi Enterprise or Muvi Ultimate, then it will take 1 week's time. If you wish to downgrade from Muvi Ultimate or Muvi Enterprise to Muvi Professional or Muvi Standard, then you need to inform us before one month. 

 

How to Upgrade Your Muvi Subscription

  • To upgrade your Muvi subscription, navigate to “Billing -->Muvi Subscription” in the CMS
  • Under “Subscription Plans”, click on the subscription plan (You can only select the higher package. i.e. from “Muvi Standard” to “Muvi Professional”)
  • As per your requirement, you can also select the “Applications” from the available options (i.e. Native iOS App, Roku App, TV Apps, etc.). You will be charged for the individual applications separately.
  • Select the payment term. You can select “Monthly”, "Half-Yearly", or “Yearly” plan.
  • Click on "Checkout".
  • Select the checkbox for "I agree with the Terms of Use of Muvi". 
  • Finally, click on “Continue to Authorize Payment”.

Note: You can upgrade from Muvi Standard to Muvi Professional and Muvi Enterprise to Muvi Ultimate instantly. However, if you wish to upgrade from Muvi Standard/Muvi Professional to Muvi Enterprise/Muvi Ultimate, it will take one week's time. 

 

 

How to Downgrade Your Muvi Subscription

  • To downgrade your subscription plan, you need to inform us by adding a support ticket or through email. We will do it manually at our end.
  • The subscription plans under the shared server category (Muvi Standard, Muvi Professional) can be downgraded instantly. That means, if you want to change your subscription plan from Muvi Professional to Muvi Standard, it can be done instantly on your request.
  • If you want to downgrade the subscription plan from the dedicated server category (Muvi Enterprise, Muvi Ultimate) to a shared server category plan (Muvi Standard, Muvi Professional), then it will take 1 month's time. Please click here to know more. 

Note:

  • Once you upgrade your subscription plan, it will be effective immediately and your monthly subscription amount will be adjusted accordingly.

 

Related Help Topics

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Managing Muvi Billing
How to Purchase Credit Via End User Wallet
How to Enable Crowd Funding
Adding Rave Payment Gateway
Co-Branding the Muvi CMS
Add/Update Credit Card Information in the CMS
Monetization Method: Donation
Hosted vs Non-Hosted Payment Gateway
Adding Bank of Beirut Payment Gateway
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Adding Openpay Payment Gateway
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Adding GTPAY Payment Gateway
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SSO (Single Sign On) Integration
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Adding CyberSource Payment Gateway
Setting Up Monetization Priority
Muvi Development Partners
Creating & Testing PayPal Sandbox Account
Muvi On Premise
Adding PayU Payment Gateway
Concurrent Users
Customizing Invoice
Adding Corvus Pay Payment Gateway
Carrier Billing/Mobile Payment
Adding CC Avenue Payment Gateway
Upgrade/Downgrade Muvi Dedicated Server
Adding stripe Payment Gateway
Adding sisp Payment Gateway
Adding SBW Payment Gateway
Adding PayPal Payment Gateway
Adding PAYGATE Payment Gateway
Adding IP Payments Payment Gateway
Adding instafeez Payment Gateway
Adding First Data Payment Gateway
Adding Braintree Payment Gateway
Adding Authorize.Net Payment Gateway
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Pause Billing
Country & Currency Support in Payment Gateway
Security Against VPN Usage
Custom Development Using Muvi
Managing Custom User Profile
Setting Up Daily Watch Duration Limit
Managing User Login Restrictions
Muvi Credits
Add/Manage Policy Rules
Adding Support Ticket - Muvi Partners
Adding Invoice Logo
Purchasing Muvi Subscription
Muvi Bandwidth Usage Price
Create and Manage Vouchers
Migrating Payment Gateway
Managing Account Info
Managing Administrators
Freezing Account Billing
Setting-up Multiple Merchant Account IDs in Different Currencies (Braintree)
Activating PayPal IPN
Create & Manage PPV Bundles
Canceling Your Muvi Subscription
Adding Support Tickets
Managing Multiple Currencies
Muvi DevHours
Managing Pre-Order
Managing Users
How to Disable Login & Register for Website/Mobile App
Adding Free User
Managing Subscription Plans
Managing Content Partner
Create & Manage Coupons
Adding/Removing Free Content
Managing Pay-Per-View (PPV)
Ad Server Integration for Advertisement (AVOD)
Adding Payment Gateway

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