Managing Devices

 

Introduction

Enabling Device Management

How Users Get Warning Message

Removing Registered Device

Restricting Number of Streaming Devices

 

Introduction

Our Device Management and Restrict Number of Streaming Devices feature allow you to restrict unauthorized viewing of your content. With our Device Management feature you can restrict the number of devices (i.e. Mobile Phone, Tablet) on which your subscribers can register/login to view the content(This is only for Apps).  When a user registers/login on a specific device, his/her account is associated with that device.  You can view on how many devices the user has logged in. The user can also view the number of devices he/she has logged in by logging in to your website. You can remove any device that the user has logged in from the CMS. The user can also remove old devices and register new devices by logging in to your website. You can also define after how many minutes or hours the device will be removed.

Note: This feature will not work for laptop/desktop.

 

With our Restrict Number of Streaming Devices  feature, you can restrict users to watch content on multiple devices and/or browsers using the same login credential. When a user tries to view content he/she will get warning message if the login on number of devices/browsers exceeds than the restricted number of devices.

 

Enabling Device Management

First you need to enable Device Management feature from the CMS.

  • Go to “User Features -->User Restrictions” in your CMS
  • Select the check box for “Restrict Number of Devices
  • Type the number of devices you want your users to login/register
  • Select the check box for “Device delete duration (Minutes)
  • Type the number of minutes after which the registered device will be deleted automatically
  • Finally, click on “Save

Note: By default, number of device is set to 1 and Device delete duration (Minutes) is set to 5 minutes. You can mention the device number and device delete duration as per your requirement.

 

 

How Users Get Warning Message

After the Device Management is enabled, your users will get warning message when their number of login devices exceeds than the number of restricted device mentioned by you. For example, you have mentioned the number of restricted device to 3. A user has already registered 3 devices. When he/she will try to register a fourth device he/she will get warning message.

 

 

Removing Registered Device

If any user wants to add a new device, then he/she first need to remove the existing registered device. There are 2 ways to remove a device.

  • Removing Device from User’s End

Please follow the below mentioned steps to remove device from user's end. 

  • To remove a registered device from his/her account, a user first needs to login to your website/App.
  • Then, the user needs to click on “Manage Device” under Profile
  • The user will see the list of registered devices
  • Then the user needs to click on the “Delete” button on the right-hand side of a specific device that he/she wants to remove
  • When asked for confirmation, he/she needs to click on “Yes”. The registered device will be in disabled state and after "Device Delete Duration"  is over (Which is defined in the CMS) the device will be removed from "Manage Device" list. 

Note:

  • Minimum duration to delete the device is 5 minutes. You can define the duration as per your requirement. If you have set 10 minutes for “Device delete duration (Minutes)”, then the device will be deleted after 10 minutes.
  • If you wish to add the deleted device again, you need to login from that device. The device will be automatically registered again.

 

 

 

  • Removing Device from CMS

You can also remove the registered devices of a specific user from the CMS

  • Go to ‘Support-->End User Support” in your CMS
  • On the right-hand side of a user, under “Action”, click on “Device Management
  • A window will pop-up and you can see the list of registered devices
  • On the right-hand side of a device, click on “Remove” under “Action
  • When get prompted, click on “Yes”. The specific device will be removed immediately.

 

 

Restricting Number of Streaming Devices

A user can share his/her login credentials with others to view content on different browsers of multiple devices and browsers (Mobile Phone, Laptop, Desktop). You can easily restrict this by restricting the number of streaming devices. If you set the restricted streaming devices to 2, then the user can only view the content on 2 different devices or browsers. If the user will try to view the content on a 3rd device he/she will get a warning message.

  • To restrict number of streaming devices, go to “User Features-->User Restrictions” in your CMS
  • Select the check box for “Restrict no of simultaneous streaming devices
  • Type the number of devices you want to restrict the user to view your content
  • Finally, click on “Save

 

 

  • When a user tries to view any content on more than the restricted devices, then he/she will see a warning message and will not be able to play the content.

 

 

Related Help Topics

SSO (Single Sign On) Integration
How to Send User Notification
Showing Cookie Message
Muvi Development Partners
Creating Custom Website Template
Configuring Login Field
Managing Content Filter, Search & Sort
Can I Use My Own Template for Muvi?
Adding Copyright Statement
Clearing Website Cache
Resolving Email Delivery Failure Issue
Hosting in China
Adding Footer Menu
Customizing UI/UX of Your Website
Customizing Template with Visual Designer
Managing Custom User Profile
Enabling End User Account Activation Process
Enabling Google Login on Your Website & Mobile App
Platforms Supported By Muvi
Optimizing Your Website Performance
Add to Calendar
Content Watch History
My Library
Multi Store Cloning
Adding SSL Certificate to Your Domain/Website
Advanced Search Functionality & Filtering/Sorting Options in Website
Access Multiple Stores with Single Login
Add/Update Widget
Editing Template
Add/Edit Domain Name
Adding Coming Soon/Passcode Page
Adding Social Media Links
Multiple Languages for Website and Apps
Customizing Homepage
Creating Terms and Usage Policy
Enabling Facebook Login on Your Website & Mobile App
Create New Pages On Your Website
Website Menu Management
Selecting Template
Using Muvi API
How to Add Muvi as an Admin in Apple Developer Account
How to Give Play Store Access to Muvi
Testing iOS Apps Via TestFlight
Viewing App Statistics – Android
Viewing App Statistics – iOS
How to Download & Install a Non-Certified Roku Channel
Requirements to Implement In-App Purchase
Muvi Blue
Downloading Android SDK
Downloading iOS SDK
Selecting Ratings for iOS App
AirPlay
Installing Android App from APK File
Managing Menu of Mobile & TV App
Customizing Home Page of Mobile & TV App
Custom Design for Mobile &TV Apps
Offline Viewing of Content
Preview Your Mobile App
Sending Push Notification
Handling App Rejection Notice
Payment Process in iOS App
How Does Muvi Prepare Your Android App
How Does Muvi Prepare Your iOS App

We use cookies for best experience on website. By using our site you agree to

Cookies Policy