Online Help

Managing Muvi Billing

 

Introduction

Signup with Muvi Billing

Purchasing the Subscription

Adding Payment Gateway

Configuring Multi-Currency

Adding Monetization Model

Adding Subscription Plans

Adding Cancelation Reasons

API Integration Details

Managing End-User Accounts

Canceling Muvi Billing Subscription

 

Introduction

Muvi Billing is a billing engine that provides a secure end-user billing management platform. You can integrate it with other Muvi products (i.e. Muvi Server, Muvi Playout & Muvi Live Server) and bill your end-users either in a recurring manner or pay per use basis. Also, it allows you to integrate your choice of Payment Gateways and currencies.

 

Signup with Muvi Billing

  • To sign up with the Muvi Billing, please click here.
  • Click on “Free Trial” to take 14 days free trial.
  • Provide the details, your “Name”, “Company Name”, “Phone Number”, “Email” and “Password”.
  • Click on “I agree to Muvi's Terms & Privacy Policy” and then click on “Next”.

 

 

Purchasing the Subscription

Once your 14 days free trial is over, you will be prompted to purchase the subscription of Muvi Billing. You can also purchase the subscription before your free trial ends.

  • Click on “Purchase Subscription” on the top right corner of your page.
  • Click on “Checkout
  • Provide the details of your Credit Card details and Billing Address.
  • Click on “Continue to Pay”.
  • Click on “Billing” to view the “Subscription Details” and “Payment History”.

 

 

Adding Payment Gateway

Before adding any monetization model, first, you need to add the Payment Gateway. Payment Gateway collects money from your subscribers/users and has it transferred to your bank account. We don't take any extra fee or deduct any fee from your user's payment. However, payment gateway charges a fee for their service. You can check with your payment gateway to see their fees.

  • To add a Payment Gateway, click on “Payment Gateways”.
  • Click on the Payment Gateway that you want to add.
  • Type the credentials in the corresponding field and click on “Submit”. The Payment Gateway will be added.
  • You can select the “Sandbox Mode” to test the transaction before going live.

 

 

Configuring Multi-Currency

You can add multiple currencies for different countries and regions. You users in different countries/regions will see the price of the content in their currency.

  • To add a currency, navigate to “Configuration-->Multi-Currency”.
  • Type the currency name in the search box to find the currency.
  • Click on “Add” to add the currency. Repeat the process to add another currency.

 

 

Adding Monetization Model

After adding the Payment Gateway, you need to add the monetization model.

  • To add a monetization model, navigate to “Configuration -->Monetization”.
  • Under “Monetization”, select “Subscription”.
  • Click on “Save”.

 

 

Adding Subscription Plans

By configuring subscription plans you can charge your subscribers/viewers periodically (i.e. monthly, quarterly, yearly). Your subscribers/viewers can select the plans according to their preferences.

  • To add a subscription plan, navigate to “Subscription-->Plan”.
  • Click on “Add Plan”.
  • Type the “Plan Name”.
  • Type the “Description” about the subscription plan.
  • Select the “Duration” from the drop-down (i.e. daily, monthly, yearly). You can also select the custom duration for your subscription plan. Type the month/day number and then select month/day.
  • Select the “Free Trial Period” from the drop-down (optional). e.g. If you select 7 days, then your subscribers will get 7 days free trial and after that, they will be charged if they do not cancel the subscription before free trial.
  • Type the “Subscription Fee”. You can add subscription fees in multiple currencies. Click on "Add More Price for Specific Country" to add another currency for the subscription plan.
  • Click on “Submit”. The subscription plan will be added.

 

 

Adding Cancelation Reasons

You can add custom cancellation reasons for your end-users. When your end-users wish to cancel the subscription plan, they can select the reason for cancellation.

  • To add a cancellation reason, navigate to “Subscription-->Cancel Reasons”.
  • Click on “Add Cancel Reasons”.
  • Type the cancel reason and click on “Submit”. The cancel reason will be added. Repeat the process to add more reasons.

 

 

API Integration Details

You can integrate Muvi Billing to any other Muvi products (i.e. Muvi Server, Muvi Playout, Muvi Live Server) via API. You need the API Authorization Key to integrate other Muvi products with Muvi Billing.

  • To get the API Authorization Key, navigate to “Admin -->Advanced”.
  • Under “Advanced Settings” you will get the API Authorization Key and Muvi API Documentation link.

 

 

Managing End-User Accounts

You can manage the end-users accounts. You can send reset password email to users, cancel subscriptions, and update email address of users.

  • To manage your end-users account, click on “User Management”.
  • Click on “Accounts”.

 

 

Canceling Muvi Billing Subscription

You can cancel your Muvi Billing subscription at any time. If you cancel your account, then all your data including videos and metadata will be deleted 14 days after cancellation. Please make sure to export all your data before the canceling the subscription. 

  • To cancel your Muvi Billing subscription, click on "Profile" on the top right corner of the CMS.
  • Scroll down to "Cancel Subscription".
  • Click on "Cancel Subscription". 
  • Select the reason for cancellation from the list.
  • Type your feedback in the textbox and click on "Submit". Your subscription will be canceled. If you wish to re-activate your subscription you can do so by clicking on the "Re-Activate" link. 

 

Related Help Topics

How to Purchase Credit Via End User Wallet
How to Enable Crowd Funding
Adding Rave Payment Gateway
Co-Branding the Muvi CMS
Add/Update Credit Card Information in the CMS
Monetization Method: Donation
Hosted vs Non-Hosted Payment Gateway
Adding Bank of Beirut Payment Gateway
Adding Midtrans Payment Gateway
Adding Openpay Payment Gateway
How Storage is Calculated
Adding Ecobank Payment Gateway
Multiple Monetization Methods
Adding GTPAY Payment Gateway
How to Purchase Bulk Bandwidth
Restrictions for Free Trial Users
SSO (Single Sign On) Integration
Enabling Recommendation Engine (Alie)
Adding CyberSource Payment Gateway
Setting Up Monetization Priority
Muvi Development Partners
Creating & Testing PayPal Sandbox Account
Muvi On Premise
Adding PayU Payment Gateway
Concurrent Users
Customizing Invoice
Adding Corvus Pay Payment Gateway
Carrier Billing/Mobile Payment
Adding CC Avenue Payment Gateway
Changing Muvi Subscription
Upgrade/Downgrade Muvi Dedicated Server
Adding stripe Payment Gateway
Adding sisp Payment Gateway
Adding SBW Payment Gateway
Adding PayPal Payment Gateway
Adding PAYGATE Payment Gateway
Adding IP Payments Payment Gateway
Adding instafeez Payment Gateway
Adding First Data Payment Gateway
Adding Braintree Payment Gateway
Adding Authorize.Net Payment Gateway
Adding adyen Payment Gateway
Pause Billing
Country & Currency Support in Payment Gateway
Security Against VPN Usage
Custom Development Using Muvi
Managing Custom User Profile
Setting Up Daily Watch Duration Limit
Managing User Login Restrictions
Muvi Credits
Add/Manage Policy Rules
Adding Support Ticket - Muvi Partners
Adding Invoice Logo
Purchasing Muvi Subscription
Muvi Bandwidth Usage Price
Create and Manage Vouchers
Migrating Payment Gateway
Managing Account Info
Managing Administrators
Freezing Account Billing
Setting-up Multiple Merchant Account IDs in Different Currencies (Braintree)
Activating PayPal IPN
Create & Manage PPV Bundles
Canceling Your Muvi Subscription
Adding Support Tickets
Managing Multiple Currencies
Muvi DevHours
Managing Pre-Order
Managing Users
How to Disable Login & Register for Website/Mobile App
Adding Free User
Managing Subscription Plans
Managing Content Partner
Create & Manage Coupons
Adding/Removing Free Content
Managing Pay-Per-View (PPV)
Ad Server Integration for Advertisement (AVOD)
Adding Payment Gateway