Archives

How to Attend Your Customers Faster & Better? 19 February 2021

  Expanding your business and increasing its value are two different things. If you are aiming for the latter, you must know your way up is through your customers. Keep them satisfied, find quicker solutions for their problems and always be on your feet to serve them. If your service is entirely offline, it is …

How to choose the best customer helpdesk software 08 February 2021

If content is king, then a customer is the custodian. An unresolved customer query can have a significant business impact on both sides. When a business relies on email support or social media support like Twitter and Facebook, there are possibilities that some information could slip through the cracks or some might get lost in …