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3 Industries That Must Adopt Workflow Management Tool 22 July 2021

  A tool that can manage the internal request of an organization is no longer a need but a necessity. As a company grows, it gets harder to manage the day-to-day tasks, and sometimes people can also miss the deadlines. Of course, organizations can hire a workforce to look after this, but that would mean …

Muvi Introduces Custom Attributes and Boards Feature for its Customer Support & Ticketing System Tattle 17 June 2021

  Which features make a customer support & ticketing system unique? Well, its flexibility to get adopted in diverse industries is definitely one of them! And with Muvi’s latest custom attributes & boards feature launch, Tattle takes another step forward to accommodate your business requirements. Do you know what’s the main problem with most of …

How to Build a Better Customer Support Workflow? 15 June 2021

  Customer support workflow- it sounds simpler than it actually is! And trust me, it is quite lengthy starting from accepting customer queries to resolving them.  So, what does a customer support workflow include? Acknowledging customer support requests, segregating them on the basis of SLAs or priorities, routing them to the respective teams such as …

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