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What is Workflow Management? 30 September 2021

  What is the answer to cut back errors, reduce processing costs and avoid repetitive tasks? Workflow management system. Now, we will explain in detail what a workflow management system is, but before that, let us talk about some statistics. Did you know that, according to a report by McKinsey, 45 percent of the daily …

Transparency in Project Management 25 August 2021

  Can you imagine watching a football match without any scores or time being shown to you? And just at the end of the game, a referee comes and tells everyone that one team has won. How? Because someone in the team played very well. Who? Nobody knows. Will that person be credited enough for …

Top 5 Must Have Features of Workflow Management Software 18 August 2021

  According to an analysis report by Zapier, nearly 63 percent of small businesses survived the pandemic because of automation? Interestingly, the research also shows that the most downloaded softwares were all workflow management software. One might think that the boom for the demand for workflow management systems was only there because of the pandemic. …

3 Industries That Must Adopt Workflow Management Tool 22 July 2021

A tool that can manage the internal request of an organization is no longer a need but a necessity. As a company grows, it gets harder to manage the day-to-day tasks, and sometimes people can also miss the deadlines. Of course, organizations can hire a workforce to look after this, but that would mean spending …

5 Ways to Make Workflow Management Easier 20 July 2021

  Are you one of those people who are tired of keeping track of the progress of your juniors in an excel sheet? We totally understand that maintaining a tab of even what two people are doing can be a hectic process. What you need is to streamline your work process and the flow of …

How to Manage Workflow for B2B SaaS Company 25 June 2021

  The B2B SaaS industry is growing quite rapidly. With the rising number of B2B SaaS companies, the competition to remain in the positions is getting even more prominent. As stated in the latest report by Statista, the global SaaS industry is projected to reach US$ 145 Billion by 2022. This not only represents the …

How to Build a Better Customer Support Workflow? 15 June 2021

  Customer support workflow- it sounds simpler than it actually is! And trust me, it is quite lengthy starting from accepting customer queries to resolving them.  So, what does a customer support workflow include? Acknowledging customer support requests, segregating them on the basis of SLAs or priorities, routing them to the respective teams such as …

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