Augmented Reality (AR)
Augmented reality (AR) is the real time integration of user’s environment with digital information. The information about the surrounding real world of the user becomes interactive and digitally manipulable with the help of AR technologies.
Augmented reality uses the existing environment and overlays new information on top of it, in contrast with virtual reality, which creates a completely artificial environment.
AR devices have an input device, display, processor, and sensor. This can be accomplished through gaming consoles, contact lenses, eyeglasses, head-mounted displays, monitors, smartphones and more. Touch and sound feedback can be incorporated in an AR system too.
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Creating a New-Age Customer Support System
Creating a new-age customer support system requires leveraging modern technologies and strategies to provide exceptional customer service which includes creating workflow laced tools for listing and managing customer enquiries, issues, internal requests, delivery backlog, release management, feedbacks, To Dos for teams, SLAs etc seamlessly by tailoring it as per your processes and policies. In this webinar you get to understand how to implement a strategic customer support system by understanding our innovative workflow management tool and also managing integrations with ease. Also it will help you be able to track, monitor the deliverables in an effective and efficient manner.
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