As per research, 93% of your subscriber queries comprise “Can’t watch” and “Manage my account” issues. While the former directly impacts conversion and brand perception, the latter cast down your retention efforts.
To get a hold of this part and parcel of streaming service, sign up with Muvi’s End-user support services, a Muvi Customer Success initiative. Add the human factor to your support with lightning-fast response time, on-demand answers, and the fastest “I am all set” parting note.
