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Teradek

Teradek makes wireless video devices for webcasting, color correction, real-time monitoring, camera control and remote video capture. For complex IP video systems, user can remotely operate a fleet of Teradek encoders in real-time from any part of the globe through … Continue reading →

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Transaction Video On Demand (TVOD)

TVOD stands for Transaction Video on Demand that refers to services where customers pay for each video on demand program either to access for permanent use or download it on a rental basis for a limited time period. This services … Continue reading →

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Upcoming Webinar

Creating a New-Age Customer Support System

Creating a new-age customer support system requires leveraging modern technologies and strategies to provide exceptional customer service which includes creating workflow laced tools for listing and managing customer enquiries, issues, internal requests, delivery backlog, release management, feedbacks, To Dos for teams, SLAs etc seamlessly by tailoring it as per your processes and policies. In this webinar you get to understand how to implement a strategic customer support system by understanding our innovative workflow management tool and also managing integrations with ease. Also it will help you be able to track, monitor the deliverables in an effective and efficient manner.

In this webinar, you will learn :

Tattle’s Architecture Unveiled: Discover the backbone that powers your deliveries and processes.
Tool Creation Process: A detailed walkthrough how to create tools for customer , Internal teams, manage workflows and SLAs
Integrations: Effortlessly integrate with multiple data sources to collect and manage enquiries, issues, feedbacks

Upcoming Webinar