Complete a quick account verification process with Stripe Connect. Once verified, payouts will be deposited directly into your linked bank account within 2–7 days, depending on your location.
Muvi charges a flat 10% commission as a platform fee. Bandwidth and Streaming Hours will incur additional Infra Fees. Depending on your location, standard payment processing, currency conversion, and payout fees may also apply.
All Muvi Live streaming transactions, including pay-ins and payouts, are securely processed through the Stripe Connect payment gateway.
Muvi supports over 135 currencies as enabled by Stripe. You can set one default currency at your account level for all live streaming paywall events. Changes can be requested via support tickets but require account validation.
Muvi customers can manage disputes and refunds directly through their Stripe Connect dashboard, ensuring smooth handling of payment issues related to live event streaming.
Streamers are responsible for managing end-user complaints and support. You can set up support contacts and terms of service within the Paywall > Settings menu.
Yes, after successful payment, both organizers and viewers receive confirmation emails with payment and event details. A reminder email is sent to viewers one hour before the live stream starts.
Purchased events are accessible for up to one year. Viewers can watch multiple live stream sessions under the same event without repurchasing. To restrict free access, create separate events for each session.
You can log in to your Stripe Connect account to view detailed breakdowns of all transactions, revenue earned from content sales, payout statuses, and bank transfer information.
View comprehensive revenue analytics within Muvi Live under Analytics > Revenue to analyze trends and optimize monetization strategies.
By default, Muvi does not display its logo on paywall screens. Enterprise customers can request white-label customizations, including custom domain names and personalized themes for branding.