Open Broadcaster Software or OBS is a free and open source software suitable for live streaming and recording. OBS provides broadcasting, recording, encoding, scene composition and real-time source and device capture. Primarily, data transmission is done through the Real Time … Continue reading
Learn moreOpEx or operating expenditure is an ongoing cost for running a business, system, or product. In other words, OpEx is the fund that supports your day-to-day business. OpEx can include, wages, utilities, printer cartridges, software, warranties, and contract items such … Continue reading
Learn moreIn broadcasting, Over-The-Top content (OTT) is the delivery of audio, video, and other media over the Internet without the involvement of a multiple-system operator in the control or distribution of the content. The Internet provider may be aware of the … Continue reading
Learn moreOVP or Online Video Platforms can use a user-generated content (UGC) model, software as a service (SaaS) business model or a do it yourself (DIY) model. OVP offers an end to end solution from creating a website, uploading video, encoding … Continue reading
Learn moreOVP or Online Video Platforms can use a user-generated content (UGC) model, software as a service (SaaS) business model or a do it yourself (DIY) model. OVP offers an end to end solution from creating a website, uploading video, encoding … Continue reading
Learn morePlease drop your query on the contact us form, and our OTT consultant will reach out to you shortly with answers.
Please drop your query on the contact us form, and our OTT consultant will reach out to you shortly with answers.
Creating a new-age customer support system requires leveraging modern technologies and strategies to provide exceptional customer service which includes creating workflow laced tools for listing and managing customer enquiries, issues, internal requests, delivery backlog, release management, feedbacks, To Dos for teams, SLAs etc seamlessly by tailoring it as per your processes and policies. In this webinar you get to understand how to implement a strategic customer support system by understanding our innovative workflow management tool and also managing integrations with ease. Also it will help you be able to track, monitor the deliverables in an effective and efficient manner.
In this webinar, you will learn :
9:00 AM PST