Muvi offers multi-channel end-user/subscriber support for your streaming platform to address queries & issues while keeping business disruptions at bay. It allows you to focus on your core business i.e. content creation/syndication/enhancements and leave end-user support to us.
Talk to SalesProvide Personalized Support for Your OTT Subscribers
Tattle is a web-based ticketing & collaboration platform where customers can participate in responding to queries/issues when support executives need help. All the issues reported across support channels will be tracked with unique identifiers.
Muvi assures faster response & resolution without geographic limitations. A team support executives will work 24/7/365 on a shared services model to provide responses to end-users queries across the channels.
Depending on the preference of each End-user, support requests can be raised across Calls, Emails, Live Chat & Ticketing systems thereby making it user-friendly and comprehensive for the end users.
Support for any technical issues/queries of End Users is directly addressed by the Muvi team (in many cases without the involvement of the customer) leading to a faster resolution to End Users’ queries.
Customers can be assured of SLA-based responses and updates to their end users on various queries/issues raised across support channels.
Simplify your digital transformation to achieve exceptional outcomes quickly and efficiently.
Our Professional Services team works with you to ensure a hassle-free integration of streaming capabilities into your existing IT infrastructure and processes.
Learn MoreWe deliver high-quality, customized CMS management services. We ensure all requirements associated with CMS are met on time, while you work on your core business strategy.
Learn MoreDon’t take our word for it. Check out what our customers say about us
The professionalism and the level of expertise have been amazing. A great platform, tons of features, and a really good technical crew. We are hoping that this partnership continues for a long period of time.
Co-director Twisted Mirror TV, UK
Muvi provides geo-blocking allowing us to screen films in a specific country so that the future distribution and exhibition options of the films we screen are not hurt. It also provides DRM protection which is a security standard requested by filmmakers.
Director of Accessible Film Festival, Puruli Culture Art
We were looking for a platform that was cost-effective and more importantly, was consistent. A platform that could answer our questions in terms of any tech problems that are coming our way. And for us that was Muvi.
FOUNDER, BRANDPRENEUR LLC, USA
Cheers to the Muvi team we are really grateful for all their services. We recommend Muvi to all the educational institutions thinking of a platform to use for addressing their digitalization needs, Muvi is the right platform for you with the perfect product & superb services
Operations Manager at Legal Edge Bar Review Center
Muvi is by far the best avenue as far as creating a streaming service by yourself. Best price, easiest to work with and so much more. Very user-friendly and easy to navigate not only for my team but for those future viewers. It’s a very easy system.
Founder ON Channel, USA
Its been an extremely rewarding and fantastic experience for the last two years. Especially building all the capabilities into an app that is customized and suits exactly what I required. The overall experience has been extremely Professional.
Founder of XPME TV, Australia
US $1,000/month for upto 1000 Tickets (Monthly Fixed). Overage is charged at US $1/Ticket
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