Customer Management

Manage Your Customers Effectively with Tattle

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From attending customers to resolving a ticket, manage people, process, and communication effectively with Tattle.

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Highlights

  • Communication with Multiple Customers
  • Custom Customer Fields
  • Notes Hidden/Visible to Customers

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Multiple customers

Communication with Multiple Customers

 

Tattle enables you to communicate with multiple customers in multiple ways and channels so that none of your customers ever feel disconnected. From routine support query to updating your customers on a critical task, Tattle ensures you provide a holistic solution for consistent, end-to-end support experience.

 

try multiple languages for your Muvi powered web and mobile apps

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export and import language strings in Muvi

Custom Customer Fields

Custom Customer Fields

 

Like custom user fields, administrators can add editable customized fields to the customer section for additional information.

 

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Manage your Customers through Tattle

Notes Visible/Hidden to Customers

 

Tattle helps you add notes to tickets for the reference of your agents. Not only that but also you can keep the note hidden in case you don’t want your customers to see them.

export and import language strings in Muvi

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