Customer Management

Manage Your Customers Effectively with Tattle

Introduction

Customer management is the processes, practices, systems, and applications that a company uses to manage its relationships with customers.  Whether you are a start-up or a Fortune 500 company, you need to have robust customer management processes to increase customer loyalty and grow your business.

Tattle provides a one-of-its-kind customer management portal where you can do multiple tasks such as resolving a customer ticket, manage people, resources, processes, and communicating effectively with Tattle.

Second Row Highlight Section

Highlights

  • Communication with Multiple Customers
  • Custom Customer Fields
  • Notes Hidden/Visible to Customers

Customer Communication

Communicate effectively with Multiple Customers

Tattle enables you to communicate with multiple customers in multiple ways and channels so that none of your customers ever feel disconnected. From routine support queries to updating your customers on a critical task, Tattle ensures you provide a holistic solution for a consistent, end-to-end support experience.

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Custom Customer Fields

Custom Customer Fields

 

Like custom user fields, administrators can add editable customized fields to the customer section for additional information.

 

Manage your Customers through Tattle

Notes Visible/Hidden to Customers

 

Tattle helps you add notes to tickets for the reference of your agents. Not only that but also you can keep the note hidden in case you don’t want your customers to see them.

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