Introduction
As a company, every interaction or engagement you have with your audience has moved from being a transaction to an experience. In this case, your audience could be your Customers, Employees, Vendors, Resellers, or Partners.
Companies today are taking a more holistic approach to engage their audiences. Having a multi-channel engagement strategy - the ability to reach via Email, SMS, WhatsApp, and Social channels seamlessly - is imperative today.
This is where Konviare comes into the picture. Konviare offers you a true multi-channel engagement platform to drive engagement with your audiences, all from a single screen.
Highlights
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Reach your Audiences Conveniently
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Drive Internal as well as External Communication
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Improve the Audiences' Experience
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Manage trigger-based multi-channel notifications all from a single screen
Reach your Audiences Conveniently
Reach your Audiences Conveniently
Today companies are utilizing communication channels that are convenient to use and reduce audiences’ time and effort. For Ex. WhatsApp & SMS are convenient & offer real-time communication over traditional channels like Emails. Konviare’s multi-channel engagement feature offers the same convenience by allowing you to send notifications on multiple channels simultaneously.
Drive Internal as well as External Communication
Drive Internal as well as External Communication
Enterprises can utilize Konviare's Multi-channel engagement feature to drive internal (employees/partners) as well as external (customers/prospects) communication. Examples of Internal Communication are - Crisis Communication, Company Announcements, Safety Tips, Employee Recognition. Examples of External Communication are - Sign-up notifications, marketing/promotional, deals/offers, product recommendations, newsletters, etc.
Improve the Audience’s Experience
Improve the Audiences' Experience
When it comes to communication, a multi-channel approach should be a no-brainer. Multi-channel communication helps to improve the audience’s experience by meeting them where they are, making it easier to get in touch and resolve inquiries more quickly.
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Multi Channel Engagement | Engage via Multiple Channels | All From a Single Screen
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