Ecommerce sales are growing at a never-before pace, with global sales reaching well over $4 trillion. That’s certainly great news for all Ecommerce subscription businesses. But what's more important is, how you prepare yourself to leverage this high growth spurt.
What seems like a “sufficient” fit at the start, could potentially become a roadblock as you scale. When it comes to customer engagement, you need a solid multi-channel messaging platform. This platform should be scalable, fully integrated, and customizable with a facility to engage shoppers on multiple channels such as - SMS, Email & Whatsapp. This is where the Konviare is a great fit.
Konviare gives you the ability to manage notifications from a single screen without needing to make changes at the code level. With Konviare you can easily create, edit, and manage trigger-based notifications from a single dashboard.
Finding new customers online and retaining them is a challenge. You have to first figure out who your customers are and then figure out how to reach them. Your brand’s popularity & existence relies upon, how you reach the channels where your customers are. Konviare notifications help you engage customers on their favorite channels, across social, Email, and mobile messaging.
Nurturing passive shoppers at every stage of your customer journey, and turning them into active shoppers is an important aspect for every eCommerce business. Konviare allows you to quickly add triggers, so you can send notifications for abandoned carts, failed payments, or personalized recommendations. These triggers can be added with our simple-to-use APIs. A customized multi-channel notification can be sent to the shopper when a certain event is triggered.
There is hardly a single Ecommerce project today that doesn’t involve some kind of 3rd party integration. When it comes to customer interactions Konviare allows you to integrate with multiple email management and lead nurturing solutions such as Mailchimp, Sendgrid, Hubspot, etc.
There are a variety of ways with which you can use Konviare for your Ecommerce store. One such use is sending new stock alerts. This is a good idea to implement for wish-listed items by your customers. Your customers can get instant alerts to purchase the items as soon as they come in stock.
Today flash sales are an integral part of Ecommerce’s sales promotion strategies. Create a sense of urgency to drive traffic to your website/app with limited-time offers or flash sales. Customers are most likely to see the alerts if they are sent on multiple channels like email, SMS, and WhatsApp.
This is a common issue experienced by 80% percent of Ecommerce platform owners. You can create a personalized notification strategy to win sales with Konviare. You can set triggers on abandoned carts and send friendly notifications to your customers, reminding them about items present in their carts or offering some additional discounts to complete the purchases.
Everybody likes personalized offers and discounts, they are difficult to resist. Make your customers feel super special with monetary discounts on special occasions like birthdays and sign-up anniversaries. Create great personalized offers and utilize Konviare’s multi-channel notification platform for sending personalized notifications to your customers.