American Customer Satisfaction Index - Latest updates on American Customer Satisfaction Index
Video Streaming Services Rise to First Place in Customer Satisfaction Survey 22 May 2019
In a recent consumer satisfaction survey, video streaming services overtake the PayTV subscriptions, with Netflix leading the top position with highest engagements. As per the reports, video streaming scored 76 out of 100 while PayTV averaged a 62. Among the … Continue reading
Is it time to switch to video streaming completely for your business? 04 June 2015
Mediocre quality, infuriating customer service, high prices: If you’re stuck with the cable like most others, you hate your cable and internet company (some more so than others) — and that’s only getting worse now. The American Customer Satisfaction … Continue reading
