Do you know, for most of the leading businesses, more than half of the business profit comes from the repeat customers? Basically, they are called loyal customers. And for any company, one of the main targets is to earn the customer loyalty to grow the business further. No wonder that the recent report …
Customer lifecycle is a well-known term holding high importance for any business. Customer lifecycle can be defined as the stages a customer goes through before, during and after the transaction while taking your products or services. It describes the progression of the customer relationship with your business through the various stages. Being one …
Customer retention is a combination of strategy and activity that companies use to increase the number of repeat customers or increase revenue and profitability from existing ones. And after customer acquisition, the second most hardest yet important task is to retain your customers. This helps you to engage your existing customers into repetitive buying …