Do you know, for most of the leading businesses, more than half of the business profit comes from the repeat customers? Basically, they are called loyal customers. And for any company, one of the main targets is to … Continue reading
Customer lifecycle is a well-known term holding high importance for any business. Customer lifecycle can be defined as the stages a customer goes through before, during and after the transaction while taking your products or services. It describes the … Continue reading
Customer retention is a combination of strategy and activity that companies use to increase the number of repeat customers or increase revenue and profitability from existing ones. And after customer acquisition, the second most hardest yet important task is … Continue reading