In today’s fast-paced digital world, effective communication is key to business success. Whether you’re running an e-commerce platform, a streaming service, or any online business, keeping your audience engaged and informed is essential. This is where Muvi One’s Multi-Channel … Continue reading
A notification system or notification engine triggers and manages notifications through various channels such as SMS, WhatsApp, Emails etc. While many notification systems focus on only one channel of communication such as email, a multi-channel notification system utilizes multiple … Continue reading
SMS marketing is still one of the top priorities for online businesses, especially e-commerce platforms. SMS being one of the most convenient, cost-effective and fastest ways to reach a majority of the audience still tops the list of marketing … Continue reading
Emails are one of the most used tools for online promotion and marketing by businesses. Emails are a great way for companies to engage with customers, allow brand recall, convert potential buyers and many more. However, it isn’t that … Continue reading
Customer lifecycle is a well-known term holding high importance for any business. Customer lifecycle can be defined as the stages a customer goes through before, during and after the transaction while taking your products or services. It describes the … Continue reading
Customer retention is a combination of strategy and activity that companies use to increase the number of repeat customers or increase revenue and profitability from existing ones. And after customer acquisition, the second most hardest yet important task is … Continue reading
Customer onboarding is the process that users go through when they start their journey as the customers of the products or services of your online business. It is often considered as the most important stage of the customer lifecycle … Continue reading
Notification Management system or notification engine has taken the limelight for the online businesses to increase the customer engagement. Be it a sign-up notification or, updating the customers about delayed payments – a notification system gives a compact all-in-one … Continue reading
It is well-known that all the online businesses, especially the subscription-based ones thrive on user or subscriber engagement. While a notification engine takes care of enhancing the multi-channel customer engagement, the need to analyze the engagement is equally important. … Continue reading
How often do you check your message or email box? If not so frequently, I would insist you to check it once and come back! Great! So, what did you find there? Besides the plethora of notifications, you must … Continue reading