A notification system or notification engine triggers and manages notifications through various channels such as SMS, WhatsApp, Emails etc. While many notification systems focus on only one channel of communication such as email, a multi-channel notification system utilizes multiple channels to send such notifications. Nowadays, Most of the online and offline businesses have system …
SMS marketing is still one of the top priorities for online businesses, especially e-commerce platforms. SMS being one of the most convenient, cost-effective and fastest ways to reach a majority of the audience still tops the list of marketing in a wide range of industries including e-commerce. You often notice innumerable messages on your …
Emails are one of the most used tools for online promotion and marketing by businesses. Emails are a great way for companies to engage with customers, allow brand recall, convert potential buyers and many more. However, it isn’t that easy to implement and you need to experiment with various methods to see which methods …
Customer lifecycle is a well-known term holding high importance for any business. Customer lifecycle can be defined as the stages a customer goes through before, during and after the transaction while taking your products or services. It describes the progression of the customer relationship with your business through the various stages. Being one …
Customer retention is a combination of strategy and activity that companies use to increase the number of repeat customers or increase revenue and profitability from existing ones. And after customer acquisition, the second most hardest yet important task is to retain your customers. This helps you to engage your existing customers into repetitive buying …
Customer onboarding is the process that users go through when they start their journey as the customers of the products or services of your online business. It is often considered as the most important stage of the customer lifecycle as it defines how the rest of the customer journey or the relationship with your …
Notification Management system or notification engine has taken the limelight for the online businesses to increase the customer engagement. Be it a sign-up notification or, updating the customers about delayed payments – a notification system gives a compact all-in-one solution for your online platform. While the sole purpose of a email notification system is …
Are you sending notifications to improve your audience engagement? Then you must know the importance of managing such notification triggers! And if you are a Konviare customer, good news for you- now you can manage multi-channel notification triggers from a single dashboard with zero need for coding! So let’s start with a few examples …
It is well-known that all the online businesses, especially the subscription-based ones thrive on user or subscriber engagement. While a notification engine takes care of enhancing the multi-channel customer engagement, the need to analyze the engagement is equally important. In order to accommodate these requirements, Muvi’s notification engine Konviare lets its customers analyze their …
How often do you check your message or email box? If not so frequently, I would insist you to check it once and come back! Great! So, what did you find there? Besides the plethora of notifications, you must have found texts, mails and maybe WhatsApp updates too regarding discounts, ongoing sales, exclusive coupons …