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How to Manage Your Audience in Konviare- Notification Management System? 25 June 2021

 

Are you triggering event-based notifications to your audience with Muvi’s Notification Engine Konviare? Then managing the audience is no more a complex task for you! 

With Konviare, you can add, edit, segment, and manage your audience lists from a single dashboard without any coding!

But, why do you need to manage your audience in the first place? Your interest is sending them notifications, no? Well, let’s make it clear for you-

Why is Audience Management Paramount?

Your audience information keeps changing. For instance- their contact details, subscription to your products or services etc. varies from time to time. And you don’t want to end up sending them notifications for a service they are not taking anymore or sending SMS notifications to the outdated contact numbers! 

Apart from updating audience information from time to time, you also need to handle them in order to create, edit and update various audience lists for triggering the relevant notifications later.

Audience Management with Notification Engine Konviare

Muvi’s notification management system Konviare lets you create, edit, and manage your audience lists and their information from a single screen. With Konviare, you can-

  • Capture Audience Information

Konviare lets you capture the audience information, so that you can send the right notifications to the right audience with greater precision. You can also add or customize the information fields in simple two ways-

  1. Manually
  2. Using the import utility to import your Excel and CSV files 

Use Case: X wants to add alternative email and contact number fields for his end users. With Konviare, he does it easily by logging in to the dashboard and adding the fields manually. If X plans to add more information, he can import the related CSV files to accomplish the task!

  • Create Lists

With Konviare, you can create separate lists of audience based on the type of notifications you want to send, such as premium subscriber list, new user list, etc. Just log in to the Konviare dashboard, and do it on your own without relying on any developer!

Use Case: Y has decided to trigger separate notifications for newly signed up users and the old users. But for that, first he needs to create two separate lists of customers- new customers and old customers. Konviare allows him to create such lists in just a few minutes through its dashboard!

  • Manage Lists

Once you have the audience lists ready, you need to manage it regularly including editing the customer information, adding or deleting new and unsubscribed customers etc. And these all will be at your fingertips through the notification engine Konviare’s simple-to-use dashboard.

Use Case: Z needs to update the new customers list by adding the information of 20 more new customers in a week. Z can simply do it through Konviare’s dashboard without any coding!

To know more about the audience management feature, read our Manage Audience Lists Feature Page.

If you are not triggering notifications through Konviare yet, take a 14-day free trial.

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ishita
Ishita is a Content Writer with Muvi Marketing Team. Apart from business writing, she is also an acclaimed author of three best seller romantic thriller novels. In 2020, she got featured in The Hindustan Times, a leading news portal as an inspirational Indian author.

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