Ticketing System - Latest updates on Ticketing System
Muvi Introduces Custom Attributes and Boards Feature for its Customer Support & Ticketing System Tattle 17 June 2021
Which features make a customer support & ticketing system unique? Well, its flexibility to get adopted in diverse industries is definitely one of them! And with Muvi’s latest custom attributes & boards feature launch, Tattle takes another step forward … Continue reading
How to Build a Better Customer Support Workflow? 15 June 2021
Customer support workflow- it sounds simpler than it actually is! And trust me, it is quite lengthy starting from accepting customer queries to resolving them. So, what does a customer support workflow include? Acknowledging customer support requests, segregating them … Continue reading
Top Security Tips for Entrepreneurs with Customer Support Teams 01 June 2021
There are over 500 Million entrepreneurs all over the world and the number is rising steadily. Customer security is of utmost importance to most enterprises operating in diverse domains, be it B2B SaaS, telecom, BFSI, or, OTT (Over-the-Top). Nowadays, … Continue reading
Role of a SaaS Support and Ticketing System 26 May 2021
With the growing number of SaaS businesses, demand for SaaS support and ticketing systems is rising steadily. No matter what the size is, all SaaS businesses need a robust support and ticketing system for its customers. A SaaS support … Continue reading
How to Attend Your Customers Faster & Better? 19 February 2021
Expanding your business and increasing its value are two different things. If you are aiming for the latter, you must know your way up is through your customers. Keep them satisfied, find quicker solutions for their problems and always … Continue reading
