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How to Protect Customers’ Data?

kritika Published on : 05 March 2021

 

It is a well-known fact that collecting Customer’ data is the need of the hour for businesses. There are thousands of different ways to collect information, but only a few methods to protect the customer’s data from leaking. Even larger enterprises sometimes fall prey to the cyber attacks and data breaches. So, to win the trust of your customers,  you need to protect your customer’s data by adopting the best & latest security practices. In this blog, we will go one by one starting with the basics.

 

What is Customer Data?

 

Customers Data is all the information that you get when a customer is browsing your website. It includes personal information, engagement data, and behavioral data. 

 

 

Why is it Necessary to Protect Customer Data?

 

When you collect a customer’s engagement and behavioral data, you also collect information about your business. So, when your customer’s data is at risk, yours is too. This should be one of the most compelling reasons why one should always take the necessary measures to protect data. Some of the other reasons –

 

Bad Advertisement

Once the word goes out that you cannot keep your customer’s data intact, it will only be downhill from thereon. However, this can be avoided through GDPR for e.g. while conducting a survey, exclusively mention that your company adheres to GDPR.

 

Also Read : Top 11 GDPR Compliance.

 

Security Contract with Customers and Government

Unless you live under a rock, you must know that many countries have strict rules against privacy violations. So, if by any chance you happen to leak your customer data, you will have to pay a lump-sum of money to the government and the customers.

 

Methods to Protect Customer Data

 

Having known the risk of getting leaked the customer data, it is now time to learn how to protect your information – 

 

Install Endpoint Protection Softwares 

Endpoints are the entry of any network, and getting access to this can lead to malicious actions. So, it is crucial to protect the endpoints of networks such as computers, mobile phones, or other devices. 

 

Get the best Email Security Vendor

Most companies rely on email for conversation and the exchange of information. But, we all know that it is the most vulnerable area which can be hacked. However, there are now many vendors that provide email security, and it is never too late to employ one of these to protect your emails.

 

Train Employees to Detect Threats

If your business is always at a high risk of getting a malicious attack, it is better to train all your employees to detect email threats. It is a short training program that can be completed within one hour. 

 

 

Protect Transactional Data with PCI-DSS Level 1 Compliant Billing Software

If we have to mention which data is more precious to hackers of all the customer data, it is undoubtedly the billing information. More importantly, every online business has a billing page, and so the risk and ease of hacking these websites have increased. One of the best possible ways to avoid this is to buy revenue management software that will take care of everything on your behalf. Check Muvi Billing

 

Wrapping Up 

 

We hope you have understood the importance of protecting your customer’s data. If you are running an online business and have a lot of vulnerable data to manage, ensure you are following the standard security practices. To protect your customer’s transactional data auto-abiding with global security standards, sign up with Muvi Billing – Available for a 14-Day Free Trial.

 

Written by: kritika

Kritika Verma is an Associate Content Writer and works with Muvi Marketing Team. She is an inbound marketing professional and ensures high-quality traffic on the Muvi website through her blogs, articles, and more. She has an engineering background but always had a knack for writing. In her free time, she is either on Quora or on chess.com (Mostly losing).

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