Please wait while we enable your Account

0%

Contacting Amazon Web Services
Deploying Cloud Servers, Storage, Transcoding & Database Servers
Deploying Global CDN
Deploying Firewall & Enabling Security Measures
Deploying the CMS & Admin Module
Deploying Website, Mobile & TV Apps framework
Creating your FTP account
Finishing up all the modules
Preparing for launch

Cord-cutting in US is due to Customer Dissatisfaction

Roshan Dwivedi Published on : 07 October 2016
Cord Cutting Wall Street Revenue

According to the JD Power’s annual wireline study series, Americans are far more satisfied and inclined towards alternative video services such as live streaming and transaction based OTT than Pay TV. Out of the traditional TV providers, AT&T ranks highest in customer satisfaction in the east and south regions, Verizon FiOS ranks in west and DISH network ranks in North Central America.

Among those who switched providers in last 12 months, 25% stated the cost was too high, for 24% switching location and not finding the provider at new location was the reason, 17% said competitor offered a better deal and 10% said customer service was not satisfactory.

Written by: Roshan Dwivedi

Add your comment

Leave a Reply

Your email address will not be published.

Try Muvi One free for 14 days

No Credit Card Required

.muvi.com
Your website will be at https://yourname.muvi.com, you can change this later.

Upcoming Webinar
April 25

8:00AM PST

Keep it Secure, Keep it Safe: Tips and Techniques to Protect Your Video Content

Streaming content security has quickly elevated to the number one priority across the industry. That’s because billions are being lost in live event revenue, such as sporting events,…...

Event Language: English
1 hour