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5 Ways to Make Workflow Management Easier 20 July 2021

  Are you one of those people who are tired of keeping track of the progress of your juniors in an excel sheet? We totally understand that maintaining a tab of even what two people are doing can be a hectic process. What you need is to streamline your work process and the flow of …

How to choose the best customer helpdesk software 10 February 2021

If content is king, then a customer is the custodian. An unresolved customer query can have a significant business impact on both sides. When a business relies on email support or social media support like Twitter and Facebook, there are possibilities that some information could slip through the cracks or some might get lost in …

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