Machine learning (ML) is one kind of artificial intelligence. Without being explicitly programmed, it allows software applications to become more precise in forecasting outcomes. The main objective of Machine Learning is to let the computers learn automatically without human assistance … Continue reading
Learn moreMulti Bitrate or MBR is a single stream available with multiple bitrates. With MBR, you need to encode and configure multiple streams of your content at multiple bitrates and broadcast them to your chosen CDN. End users have the choice … Continue reading
Learn moreContent Metadata means various properties (information) of a content such as title, description, story, actor, poster, trailer etc. These metadata will make your videos search friendly and easily discoverable on your video platform as well as on major search engines like … Continue reading
Learn moreMetadata is data that provides basic information about other data. It makes tracking and working with specific data easier. For example, a video may include metadata which describes the name of the video, duration of the video, record/release date of … Continue reading
Learn moreMiracast is a wireless display standard. It uses Wi-Fi connection to mirror your smartphone’s, tablet’s or laptop’s screen to large screen televisions. You don’t need HDMI cable anymore to share your device’s screen on large screen TVs. In other words, … Continue reading
Learn moreMPEG-DASH (Dynamic Adaptive Streaming Over HTTP) is a flexible bitrate streaming technique. MPEG has developed quite a few extensively used multimedia standards, including MPEG-21, MPEG-7, MPEG-4 and MPEG-2. Their newest standard MPEG-DASH, is an effort to resolve the intricacies of media … Continue reading
Learn moreMRSS or Media RSS is an extension of RSS. It adds a number of enhancements to RSS enclosures. Basically, it is used to syndicate multimedia files (image, audio, video) in RSS feeds. Both MRSS and RSS revolutionized video distribution network. … Continue reading
Learn moreMulticast (many-to-many or one-to-many distribution) is the term used to define communication where information is sent from one or more points to a set of other points (From one or multiple servers to set of multiple clients). The senders (Servers) … Continue reading
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Please drop your query on the contact us form, and our OTT consultant will reach out to you shortly with answers.
Please drop your query on the contact us form, and our OTT consultant will reach out to you shortly with answers.
Creating a new-age customer support system requires leveraging modern technologies and strategies to provide exceptional customer service which includes creating workflow laced tools for listing and managing customer enquiries, issues, internal requests, delivery backlog, release management, feedbacks, To Dos for teams, SLAs etc seamlessly by tailoring it as per your processes and policies. In this webinar you get to understand how to implement a strategic customer support system by understanding our innovative workflow management tool and also managing integrations with ease. Also it will help you be able to track, monitor the deliverables in an effective and efficient manner.
In this webinar, you will learn :
9:00 AM PST
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