Kwese collaborates with Alpha Networks for OTT distribution

Creating a New-Age Customer Support System

Creating a new-age customer support system requires leveraging modern technologies and strategies to provide exceptional customer service which includes creating workflow laced tools for listing and managing customer enquiries, issues, internal requests, delivery backlog, release management, feedbacks, To Dos for teams, SLAs etc seamlessly by tailoring it as per your processes and policies. In this webinar you get to understand how to implement a strategic customer support system by understanding our innovative workflow management tool and also managing integrations with ease. Also it will help you be able to track, monitor the deliverables in an effective and efficient manner. 

In this webinar, you will learn :

• Tattle’s Architecture Unveiled: Discover the backbone that powers your deliveries and processes.
• Tool Creation Process: A detailed walkthrough how to create tools for customer , Internal teams, manage workflows and SLAs
• Integrations: Effortlessly integrate with multiple data sources to collect and manage enquiries, issues, feedbacks