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How to Improve Multi-channel Engagement with Notification Engine Konviare? 09 July 2021

 

Do you order food from Uber Eats?

Or, book homestays through Airbnb?

Yes? Then go to your inbox and you will find multiple notifications from them like discounts for your next booking, ongoing offers, asking for feedback etc.

You will notice similar notifications popping up through different communication channels from various online apps or websites you use starting from Amazon to Netflix. 

What’s the purpose of such notifications? Of course, improving the user engagement! This in turn helps the business in various ways like encouraging impulse buying, improving customer retention rate, new products or services discovery, and many more!

If you too have an online business, it’s high time that you opt for a notification management system like Konviare to enhance your customer engagement.

And if you already are a Konviare customer, good news for you! It lets you improve the multi-channel engagement for your end-users by allowing you to-

  • Reach Your Audiences Conveniently

Through Konviare’s dashboard you can trigger various notifications through multiple channels- SMS, WhatsApp, Email etc. You can easily focus on the channel your customers are more active on and reach them easily by notifying about the new arrivals, ongoing sale, membership discounts, upcoming events etc. 

Use Case: A is a Konviare customer and he runs an OTT business. A wants to notify the viewers about the trending movies of the week. A simply triggers WhatsApp notifications containing the list of the same through Konviare dashboard in a few minutes! 

  • Drive Internal & External Communication

Good communication leads to success, be it internal or external. Konviare’s multi-channel notifications make this a cakewalk for you! Just log in to its dashboard and trigger notifications through the channels you want! You can also manage and edit these notifications without depending on any coding or testing team.

Use Case: X is the owner of a B2B SaaS company. He wants to notify the internal teams about safety tips, office culture, company announcements etc. in a timely manner. X also wants to notify the end-users after every sign up and purchase. All he needs to do is visit the Konviare dashboard and trigger the notifications for the respective events! No coding, no waiting for testing and go-live process!

  • Improve the Audiences’ Experience

Every business strives for it, right? And it’s a no brainer for the Konviare customers due to its simplest UI and the least requirement for coding knowledge to send notifications on various events- new sign ups, guide to navigate on your website or app, latest discounts & sales, getting feedback etc. These all together improve your audiences’ experience!

To know more about how Konviare helps in improving multi-channel engagement, visit our Multi-channel Engagement Feature Page.

If you haven’t tried Konviare yet, take a 14-day free trial now!

 

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ishita
Ishita is a Content Writer with Muvi Marketing Team. Apart from business writing, she is also an acclaimed author of three best seller romantic thriller novels. In 2020, she got featured in The Hindustan Times, a leading news portal as an inspirational Indian author.

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