We’re proud to share a milestone that reflects everything Muvi stands for: Muvi has completed its SOC 2 audit. This independent, third-party examination confirms that the systems and processes we use to protect your data meet a rigorous, internationally recognized standard for security and trust.
For a company that powers streaming platforms, live events, and video experiences for businesses around the world, security is not a feature we bolt on at the end. It is the foundation everything else runs on. Completing our SOC 2 audit is formal, external validation of the controls we already have in place, and a commitment to keeping them strong as we grow. Below, we break down what SOC 2 actually is, why it matters, and what it means for you as a Muvi customer.
What Is SOC 2?
SOC 2 (System and Organization Controls 2) is a security and compliance framework developed by the American Institute of Certified Public Accountants (AICPA). It sets a standard for how service providers should manage and protect customer data.
Unlike a simple checkbox certification, SOC 2 is an audit carried out by an independent third party. An external auditor examines a company’s systems against a set of standards known as the Trust Services Criteria, then produces a detailed report on how well those controls are designed and operating. In other words, an outside expert looks under the hood rather than taking the company’s word for it.
The Trust Services Criteria cover five areas:
- Security — protecting systems against unauthorized access
- Availability — keeping systems up and accessible as promised
- Processing Integrity — ensuring data is processed accurately and completely
- Confidentiality — safeguarding sensitive information
- Privacy — handling personal data responsibly
Security is the baseline that every SOC 2 audit covers, and companies can scope in the other criteria based on how they operate. Because the process is thorough and independently verified, SOC 2 has become one of the most widely trusted benchmarks for data security across the SaaS and cloud industry.
There are also two types of SOC 2 reports. A Type I report assesses whether controls are properly designed at a single point in time. A Type II report goes further and tests whether those controls operate effectively over a period of several months, which makes it the stronger, more demanding of the two.
What This Means for Our Customers
For you, SOC 2 is more than a badge on a website. It is assurance that the platform holding your content, your viewer data, and your business information is built and operated to a high, independently verified standard. Here is what that looks like in practice.
Your Data Is Protected by Verified Controls
The controls that protect your data — access management, encryption, monitoring, and more — have been reviewed by an independent auditor. That means the security promises we make are backed by outside verification, not just internal policy. It is the difference between saying we are secure and proving it.
Stronger Access and Identity Management
SOC 2 places heavy emphasis on who can access what. Practices such as role-based access, strong authentication, and the principle of least privilege help ensure that only the right people can reach sensitive systems and data. That reduces the risk of both external breaches and accidental internal exposure.
Continuous Monitoring and Incident Response
Security is not a one-time setup. SOC 2 calls for ongoing monitoring of systems for unusual activity, along with a clear process for detecting, responding to, and recovering from incidents. If something does go wrong, there is a tested plan in place to contain it quickly and limit the impact.
Reliable Availability and Business Continuity
Your audience expects your service to be there the moment they show up. SOC 2’s availability principles align closely with the redundancy, backup, and disaster-recovery practices that keep platforms running. For a streaming business, uptime and resilience are not nice-to-haves — they directly affect your revenue and your reputation.
Faster Vendor Reviews and Procurement
If you are an enterprise, or you sell to one, you know that security questionnaires and vendor assessments can slow deals to a crawl. Working with a SOC 2-audited platform gives your own security and procurement teams a recognized reference point, which makes it faster and easier to approve Muvi as a trusted vendor.
Muvi’s Commitment to Data Security
Completing our SOC 2 audit is a milestone, not a finish line. Security is an ongoing discipline, and the same controls that earned this validation are the ones we maintain and strengthen every day.
Muvi is built on secure, enterprise-grade cloud infrastructure, with encryption, access controls, monitoring, and backup practices designed to keep your data safe and your platform running. SOC 2 formalizes and independently confirms that work, and it sits alongside the broader security mindset we bring to every product — from Muvi One to Muvi Live, Muvi Playout, Muvi Flex, and beyond.
As threats evolve, so will we. We will keep investing in the people, processes, and technology that protect your content and your customers, and we will keep meeting the standards you rely on us to uphold.
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