One of the big technology questions heading into 2016 will be: What is television?
Equally poignant for a growing number of consumers will be: What is a television complaint, and who do I send it to?
Video on demand streaming services such as Netflix, Shomi and CraveTV are relatively new, and in many cases beloved by subscribers. But some people are already taking issue with them. The Canadian Radio-television and Telecommunications Commission says it has received 482 complaints about Netflix since 2008 — two years before it officially launched in Canada — 50 regarding Shomi and 17 against CraveTV since both started operating last year.
And while these are, so far, pretty low figures — especially compared with complaints about TV coverage and cellphone plans — it’s not as if anyone can do much about them anyway.
Source : CBC