Video-on-demand (VOD) and live streaming services continue gaining strength among Chileans, who spend over 50% of their mobile data for video consumption. According to a research by Movistar Chile, in January 52% of mobile data was spent by Chileans in streaming series, movies and online video.
The report also found out that mobile video viewers have grown up by 30% in last 12 months, having Youtube as the most streamed app at 68% followed by Netflix at 12%.
Written by: Roshan
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Creating a new-age customer support system requires leveraging modern technologies and strategies to provide exceptional customer service which includes creating workflow laced tools for listing and managing customer enquiries, issues, internal requests, delivery backlog, release management, feedbacks, To Dos for teams, SLAs etc seamlessly by tailoring it as per your processes and policies. In this webinar you get to understand how to implement a strategic customer support system by understanding our innovative workflow management tool and also managing integrations with ease. Also it will help you be able to track, monitor the deliverables in an effective and efficient manner.
In this webinar, you will learn :
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