CapEx or Capital expenditure is the expenses a business incurs in order to generate profits in the future. The type of industry in which a company operates mainly defines the disposition of its CapEx. So, in an IT environment, that … Continue reading
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Learn moreCMS or Content Management System is a web interface which allows users to create, manage and publish digital content directly to the Web. Typically, it supports multiple users in a collaborative environment. The CMS allows users to create, edit and … Continue reading
Learn moreCodec is the blend of two words i.e. coder and decoder (co + dec). A codec encodes a signal or a data stream for storage and transmission, probably in encrypted form and the decoder function converses the encoding for editing … Continue reading
Learn moreA content delivery network (CDN) is a collection of global servers (network) that catches and delivers social networks, live streaming media, downloadable objects (documents, software, media files), web objects (scripts, graphics and text), on-demand streaming media and applications (portals, e-commerce) … Continue reading
Learn moreCPM or CPI is frequently used measurement in advertising. CPI or Cost Per Impression is the cost incurred for each prospective customer who views the advertisement, whereas CPM (Cost Per Mile) alternatively known as Cost Per Thousand (CPT) refers to the … Continue reading
Learn moreCryptocurrency is a type of virtual, digital or alternative currency. It uses strong cryptography to control the creation of additional units, verify the transfer of assets and secure financial transactions. Bitcoin was the first cryptocurrency to capture the public imagination. … Continue reading
Learn moreCSS or Cascading Style Sheets is a set of formatting instructions that controls the appearance of a webpage. In other words, it is a style language that defines layout of HTML documents. For instance, CSS covers background images, margins, lines, … Continue reading
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Please drop your query on the contact us form, and our OTT consultant will reach out to you shortly with answers.
Please drop your query on the contact us form, and our OTT consultant will reach out to you shortly with answers.
Creating a new-age customer support system requires leveraging modern technologies and strategies to provide exceptional customer service which includes creating workflow laced tools for listing and managing customer enquiries, issues, internal requests, delivery backlog, release management, feedbacks, To Dos for teams, SLAs etc seamlessly by tailoring it as per your processes and policies. In this webinar you get to understand how to implement a strategic customer support system by understanding our innovative workflow management tool and also managing integrations with ease. Also it will help you be able to track, monitor the deliverables in an effective and efficient manner.
In this webinar, you will learn :
9:00 AM PST
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