FTP or File Transfer Protocol is used to transfer files between two computers over a network and Internet. FTP uses a client-server architecture. It is often secured with SSL/TLS. FTP works in the same way as HTTP for transferring Web pages from a server to a user’s browser. By using FTP, a client can download, upload, rename, delete, copy and move files on a server. Typically, a user needs to log on to the FTP server for any kind of file transfer. However, some servers make all or some of their content available without login, also known as anonymous FTP.
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Creating a new-age customer support system requires leveraging modern technologies and strategies to provide exceptional customer service which includes creating workflow laced tools for listing and managing customer enquiries, issues, internal requests, delivery backlog, release management, feedbacks, To Dos for teams, SLAs etc seamlessly by tailoring it as per your processes and policies. In this webinar you get to understand how to implement a strategic customer support system by understanding our innovative workflow management tool and also managing integrations with ease. Also it will help you be able to track, monitor the deliverables in an effective and efficient manner.
In this webinar, you will learn :
9:00 AM PST
Please drop your query on the contact us form, and our OTT consultant will reach out to you shortly with answers.
Please drop your query on the contact us form, and our OTT consultant will reach out to you shortly with answers.