Even for Cable TV, These Customer Satisfaction Ratings are Horrible 01 June 2015
It seems like every customer satisfaction survey about pay TV and Internet providers has become, de facto, a study in dissatisfaction. High,consistently rising monthly bills, combined with poor customer service and little flexibility in packages, have resulted in abysmal satisfaction ratings … Continue reading
TV Viewing Dropping As Digital Use Rises 01 June 2015
People are spending more time consuming media but despite a rise in multitasking, usage of traditional media, including television, is falling, according to a new report from media buyer ZenithOptimedia. In the U.S., the average number of minutes consuming media … Continue reading
Charter-Time Warner Cable Deal Could Spawn Online Video Service 29 May 2015
Charter Communications Inc. executives are exploring whether to launch an online video streaming service as part of its combination with larger rival Time Warner Cable Inc., in what would be an unprecedented move in the cable industry. The $56 billion … Continue reading
How Internet Changes Pay TV by 2020, Per Pacific Crest 29 May 2015
Pacific Crest Securities analysts Andy Hargreaves and Evan Wilson today offer up some thoughts on the “future of TV” and what it means to Netflix, Google, and Apple, among others, in the form of a 34-slide deck of slides. In addition to Netflix’s … Continue reading
More than two-thirds of Spaniards use Internet while watching TV 29 May 2015
Social TV consumption is rife among Spanish viewers, with almost 70% using the Internet while watching TV and almost half of the population doing so frequently. According to figures published through the Q Panel of the Asociación para la Investigación … Continue reading
Netflix, HBO Streaming Video Traffic Increases As BitTorrent Declines 29 May 2015
A new report released today shows the continued domination Netflix has on North American Internet traffic patterns. According to broadband networking company Sandvine, which periodically releases its findings on web usage, Netflix now accounts for 36.5 percent of downstream traffic … Continue reading
The Cinema Isn’t a Place; It’s An Idea 29 May 2015
It’s welcome news that the Times has changed its policy regarding movie reviews. Until early this year, the newspaper reviewed, in principle, every movie that received a theatrical release in New York—though we’re not certain how they defined “theatrical release.” … Continue reading
Discovery Chief Says U.S. TV Market Is Weakening While Overseas Grows 29 May 2015
Discovery CEO David Zaslav seemed more skeptical than usual about the growth prospects for U.S. television in his appearance this morning before investors at the Bernstein Annual Strategic Decisions Conference. He provided a dreary report about everything from domestic advertising to content … Continue reading
OTT and 4K Increase Importance of Content and Programming 28 May 2015
At the Content Delivery Summit and Streaming Media East 2015 earlier this month in New York, it was interesting to hear about the challenges media and entertainment companies are having migrating from a traditional TV model to an over-the-top (OTT) model of … Continue reading
Study: The Internet Has Finally Become TV 28 May 2015
In the next five years, more than 50 percent of the world’s population will have internet access, and 80 percent of internet traffic will be devoted to video, says a new study by Cisco. But it’s not just billions more … Continue reading
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